Normal working hours for the PTSS and the persons or entities required to cooperate are Monday to Friday continuously from 8am to 5pm.
Normal working hours do not apply on public holidays. These are 1 and 2 January, Good Friday, Easter Monday, Ascension Day, Whit Monday, 1 August, 24 December from noon, 25 and 26 December and New Year’s Eve (31 December) from noon.